The Five Star Institute Webinar Series

The Five Star Institute webinar series aims to broaden the horizons of the mortgage industry. It's the best source for complimentary insights and education about critical industry topics led by subject-matter experts and company sponsors.

Are You Ready for the Next REO Spike?

IN PARTNERSHIP WITH

It’s been well over a decade since the Great Recession and corresponding REO wave. Much has changed since. Servicers, lenders, asset managers, real estate professionals, and all other REO professionals can’t afford to miss this no-holds-barred look at how prepared our industry truly is for increased REO activity…and what we’ll need to do to manage it successfully. Join Five Star and the NRBA’s expert panelists as they take a practical approach to the strategic and operational elements REO pros will need to master to process increased volumes to their clients’ satisfaction. Topics will include:

  • Streamlined Operations: Are you really using tech and organizing workflow for optimal volume, service levels, and turn-time?
  • Compliance: The legislative/regulatory landscape has become substantially more stringent. Are you up on all the local, state, and federal requirements in the REO process, and do you have a plan to stay current at a time of rapid change?
  • Partners and Vendors: The REO process is never completed “in-house.” Are your key partners ready for any kind of volume surge…and how do you really know?
  • Branding and Public Perception: Let’s face it: “foreclosure” has been demonized in the mainstream press and beyond. Lenders and servicers are the bad guys for legislators and regulators everywhere. But there are ways to emphasize the good in our industry, including community reinvestment, the reintroduction of inventory into a strapped marketplace, and the opportunity to give homeowners a better path to a second chance.

The entire real estate industry will be talking about increased REO activity not long from now. Will you be ready and able to capture the maximum share of the business? Or will you be left behind, unable to meet client, market, and regulatory demands?

WHEN

Originally broadcasted on July 27, 2023

ACCESS WEBINAR

CONTACT

Have a question?

events@thefivestar.com

Speakers


Michael Krein
President
NRBA

Michael S. Olszewski
Vice President, Executive Board
NRBA

Shaylene Ernisse
Director, Executive Board
NRBA

Sarah Lin
Director
NRBA

Kimberlee McClellan
Director
NRBA

Chris Nelson
Director
NRBA

Cliff Ponte
Director
NRBA

Henry Vega
Director
NRBA

Webinar FAQs

Five Star Institute educational webinars are presented at no cost to participants.

You only need to have access to the internet. We recommend using either Chrome or Firefox. Additionally, good internet connectivity will ensure high-quality video conferencing. Audio for the webinar will be streamed via your computer speakers. We encourage you to test your speakers before the event to make sure everything works as it should.

You do not need to download or install any software to participate. Additionally, a webcam is also not required. 

For technical assistance, please send an email to events@thefivestar.com or click the conversation bubble on the right hand side of this page to start a live chat with a Five Star event support representative.

The webinar will take place during the Central Time Zone.

You must first sign up for the webinar by clicking the button at the top right of this page. At that time you will be asked to create a password. Once you have finished signing up, simply click on "JOIN WEBINAR" to join the waiting room. Live chat with other attendees will be available while you wait for the webinar to begin.

Yes. A recording of the webinar will be available to view on-demand 1-2 business days after the live online event.

You will be able to submit questions or comments by typing them into the Q&A widget during the event. These questions will be answered as time allows during the Question & Answer session following the presentation.

We welcome your questions. Please email us at events@thefivestar.com.

All feedback and suggestions for webinars may be sent to events@thefivestar.com.

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