The Five Star Institute Webinar Series

The Five Star Institute webinar series aims to broaden the horizons of the mortgage industry. It's the best source for complimentary insights and education about critical industry topics led by subject-matter experts and company sponsors.

Consumer Data Benefits & Risks in Golden Age of Mortgage Servicing

IN PARTNERSHIP WITH

Higher rates and fintech advances make 2023 a golden age for mortgage servicers, with steadier revenue from lower payoff probability and deeper relationships from better use of customer data. But 2023 will also be the age of consumer data accountability for both lenders and the fintechs that power them. Don’t miss this deep dive with top servicing and fintech pros who will cover:

  • What consumers expect from engagement and privacy/protection perspectives
  • The best consumer engagement practices in a 2023 regulatory context
  • Top consumer data risks lender/servicers and fintechs have in 2023
  • Who among borrowers, lender/servicers, and fintechs own consumer data

WHEN

Originally broadcasted on February 15, 2023

ACCESS WEBINAR

CONTACT

Have a question?

events@thefivestar.com

Speakers

Wendy Lee
Wendy Lee
EVP, Chief Legal Officer
Sagent
Sara Lazarus
Sara Lazarus
VP of Trust & Security
Stavvy
Jan Duke
Jan Duke
COO
a360inc
Vanessa Arias
Vanessa Arias
Senior Corporate Counsel
Altisource

Webinar FAQs

Five Star Institute educational webinars are presented at no cost to participants.

You only need to have access to the internet. We recommend using either Chrome or Firefox. Additionally, good internet connectivity will ensure high-quality video conferencing. Audio for the webinar will be streamed via your computer speakers. We encourage you to test your speakers before the event to make sure everything works as it should.

You do not need to download or install any software to participate. Additionally, a webcam is also not required. 

For technical assistance, please send an email to events@thefivestar.com or click the conversation bubble on the right hand side of this page to start a live chat with a Five Star event support representative.

The webinar will take place during the Central Time Zone.

You must first sign up for the webinar by clicking the button at the top right of this page. At that time you will be asked to create a password. Once you have finished signing up, simply click on "JOIN WEBINAR" to join the waiting room. Live chat with other attendees will be available while you wait for the webinar to begin.

Yes. A recording of the webinar will be available to view on-demand 1-2 business days after the live online event.

You will be able to submit questions or comments by typing them into the Q&A widget during the event. These questions will be answered as time allows during the Question & Answer session following the presentation.

We welcome your questions. Please email us at events@thefivestar.com.

All feedback and suggestions for webinars may be sent to events@thefivestar.com.

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