The Human Touch: Why the Rise of Technology Still Requires Empathy
Date & Time
Wednesday, February 16, 2022, 1:00 PM - 2:00 PM
Steve Schachter Patrick Coon John Lawrence

There's always a human element behind every transaction. New developments in technology can assist mortgage services and lenders when it comes time to guide borrowers through financial hardships, but the "human touch" remains critical. Join Sourcepoint and an esteemed group of speakers to discover how taking an empathetic approach to forbearance can help smooth out challenging interactions and promote customer loyalty.

Virtual Session Link