Casey Zachary has been in the mortgage servicing since 2000, holding positions in various mortgage default areas including collections, single-point contact, loss mitigation, bankruptcy, foreclosure, REO, claims, and companies such as Property Preservation at Capital One, Saxon Mortgage, EMC, and Countrywide. Zachary joined the Fay Servicing team in November 2020 as the SVP of Loss Mitigation, leading and developing the daily loss mitigation operations.