GENERAL SESSIONS

Please check back regularly for agenda updates and speaker additions.

All listed times are in the Central Daylight time zone (CDT).

Wednesday, July 14, 2021

8:00 AM - 9:00 AM

Virtual Expo Hall + Open Networking

9:00 AM - 10:25 AM

Opening Remarks + An Unprecedented Year: Industry Lessons From Navigating COVID-19

As global economies and infrastructure have reeled under the weight of the COVID-19 pandemic, the housing market has remained strong. Still, the industry has faced challenges ranging from remote work to staffing bandwidth and regulatory concerns. This panel discusses the top takeaways as we continue to operate under COVID's shadow and breaks down what lessons can be applied toward future health and economic crises.

10:25 AM - 11:35 AM

Tapping the Tech Toolkit: Leveraging Innovative Strategies for Disaster Response

From predictive tools to technologies that streamline customer interaction and responsiveness, this panel discusses the areas where innovation offers new solutions to the age-old problems presented before, during, and after a disaster.

11:35 AM - 12:35 PM

Lessons Learned: Takeaways From Past Natural Disasters

From Hurricanes Katrina and Harvey through the floods and wildfires that have wreaked havoc across the country in recent years, the industry has been called upon time and again to assist homeowners bearing the weight of natural disasters. What key lessons have we taken away from them that allow us to better prepare for future events?

12:35 PM - 1:00 PM

Virtual Lunch Break

1:00 PM - 1:40 PM

Afternoon Keynote

 

1:40 PM - 2:35 PM

A Daunting Forecast: Industry Preparedness in the Face of Climate Risks

From fires to floods and other extreme weather, the costs of climate-related events poses a risk to both property owners and to the larger housing market. This session will discuss the potential loss exposure cost of climate risks, how migration patterns are shifting as a result, and how rapid urbanization could make future disasters worse. 

2:35 PM - 3:25 PM

Best Solutions in Trying Times: Loss and Risk Mitigation + Closing Remarks

In the aftermath of a disaster, working with impacted homeowners requires compassion, clarity, and diligence. This session will discuss how to find best solutions for homeowners while minimizing negative financial impacts as well.

3:25 PM - 4:30 PM

Virtual Expo Hall + Open Networking

Time Zone: (UTC-05:00) Central Time (US & Canada) [Change Time Zone]