Jodi Gaines joined the Insight One Family of Companies in October 2019. Gaines brings more than 30 years’ experience to the mortgage servicing community. She co-founded Claims Recovery Financial Services (CRFS) in 2002. She previously held senior leadership roles at Anchor Mortgage, Dime Savings Bank, and North American Mortgage, overseeing investor, government, and mortgage insurance claims, loss analysis, property preservation, hazard claims, and more. Gaines is a leader within the servicing industry, co-chairing the MBA’s FHA Claims Committee and serving as Co-Chair of NYMBA Loan Servicing Committee and VP of the NYMBA Board of Directors.