Alex McGillis leads the following teams at Quicken Loans: Change Management, Information Strategy, Knowledge Management, Content Strategy, and Content Design. He was previously responsible for product development and policy for servicing the company’s government and private portfolio loans, and has also served as a Product Manager for VA and FHA. In addition, he was the co-chair of the Future of Loss Mitigation Task Force, Chair of the Loan Administration Committee for the Mortgage Bankers Association, and part of the Urban Institute’s Mortgage Servicing Collaborative.