With nearly two decades in high-risk regulatory solution management, operations, innovation, and human-first strategies, Courtney Thompson launched Consigliera to revolutionize mortgage servicing by building bridges between financial institutions and the fintech community to deliver meaningfully connected, efficient solutions. For the last decade, Thompson has been the SVP in charge of a big bank's best-in-class default mortgage operations team, delivering industry-leading transparency into, and the most robust control environment around, the default mortgage servicing process. Passionate about servicing transformation, she led the bank's partnerships with the fintech community through its mortgage-specific fintech accelerator program.