Five Star Institute educational webinars are presented at no cost to participants.

You only need internet access and good connectivity to stream. We recommend using either Chrome or Firefox for your browser. Audio for the webinar will be streamed via your computer speakers. We encourage you to test your speakers before the event to make sure everything works as it should.

You do not need to download or install any software to participate, and a webcam is not required. 

If you are attending live, once the countdown clock in the waiting room reaches zero, you will be prompted to open Zoom either in your browser or in the application if it's downloaded on your computer. Select your preferred viewing option for Zoom, and you will be transferred to the live broadcast. 

If you viewing an on-demand recording of the webinar, you will open the recording directly in your browser and won't be prompted to open Zoom or any other outside applications after you log in to access.

For technical assistance, please send an email to events@thefivestar.com.

The webinar will be hosted in the Central Time Zone.

You must first sign up for the webinar by clicking the button at the top right of this page. At that time you will be asked to create a password. Once you have finished signing up, simply click on "JOIN WEBINAR" to join the waiting room. Live chat with other attendees will be available while you wait for the webinar to begin.

Yes. A recording of the webinar will be available to view on-demand 2-3 business days after the live online event.

You will be able to submit questions or comments by typing them into the Q&A widget during the event. These questions will be answered as time allows during the Question & Answer session following the presentation.

We welcome your questions. Please email us at events@thefivestar.com.

All feedback and suggestions for webinars may be sent to events@thefivestar.com.