Erin Mowen, VP of Operations for Covius’ Document Services teams, based out of Detroit, leads operational teams in both Detroit and Denver. Mowen’s teams accurately and efficiently complete document classification and data extraction for several clients. Additionally, both locations have busy inbound mailrooms that support mail processing and workflow management for loss mitigation clients, including several of the top 14 banks and mortgage servicers located across the United States. Her teams can boast of an outstanding record of performance, accuracy, and customer service for the clients they work with. Mowen has been with Covius for 15 years and brings with her over 25 years of leadership experience. Prior to joining Covius, Mowen was an officer with ABN AMRO and Bank of America for 10 years. During her tenure with Bank of America, Mowen gained solid knowledge of federal banking regulations, with a strong focus on the Home Mortgage Disclosure Act (HMDA). Mowen also gained extensive knowledge of business process management for the mortgage lending industry while managing Post-Closing in the Consumer Loan group of Bank of America.