Michael S. Olszewski - NRBA
Shaylene Ernisse - NRBA
Sarah Lin - NRBA
Kimberlee McClellan - NRBA
Chris Nelson - NRBA
Cliff Ponte - NRBA
Henry Vega - NRBA
It’s been well over a decade since the Great Recession and corresponding REO wave. Much has changed since. Servicers, lenders, asset managers, real estate professionals, and all other REO professionals can’t afford to miss this no-holds-barred look at how prepared our industry truly is for increased REO activity…and what we’ll need to do to manage it successfully. Join Five Star and the NRBA’s expert panelists as they take a practical approach to the strategic and operational elements REO pros will need to master to process increased volumes to their clients’ satisfaction. Topics will include:
- Streamlined Operations: Are you really using tech and organizing workflow for optimal volume, service levels, and turn-time?
- Compliance: The legislative/regulatory landscape has become substantially more stringent. Are you up on all the local, state, and federal requirements in the REO process, and do you have a plan to stay current at a time of rapid change?
- Partners and Vendors: The REO process is never completed “in-house.” Are your key partners ready for any kind of volume surge…and how do you really know?
- Branding and Public Perception: Let’s face it: “foreclosure” has been demonized in the mainstream press and beyond. Lenders and servicers are the bad guys for legislators and regulators everywhere. But there are ways to emphasize the good in our industry, including community reinvestment, the reintroduction of inventory into a strapped marketplace, and the opportunity to give homeowners a better path to a second chance.
The entire real estate industry will be talking about increased REO activity not long from now. Will you be ready and able to capture the maximum share of the business? Or will you be left behind, unable to meet client, market, and regulatory demands?