The Five Star Institute Webinar Series

The Five Star Institute webinar series aims to broaden the horizons of the mortgage industry. It's the best source for complimentary insights and education about critical industry topics led by subject-matter experts and company sponsors.

Preparing Mortgage Servicing for Policy Flux

IN PARTNERSHIP WITH

The servicing industry has seen multiple policy updates in the last several months, with potentially more on the way between now and the end of the year, as the GSEs and government agencies manage both post-COVID workouts and questions about supporting housing affordability given the current economic environment. In light of these current and potential policy shifts, this webinar offers mortgage servicers insights into anticipating and managing the impact of these changes. Our panel of experts will dissect the expected regulatory changes, with a special focus on how technology can play a critical role in navigating these complexities. We'll cover how to stay ahead of policy updates, implement technological solutions for compliance and efficiency, and turn regulatory challenges into opportunities for growth and improved service. Join us to empower your team with the knowledge and tools they need to thrive in a changing regulatory environment.

ACCESS WEBINAR

Originally broadcasted on June 27, 2024

CONTACT

Have a question?

events@thefivestar.com

Speakers

Lisa Banal
Lisa Banal
Assistant General Counsel
JPMorgan Chase
Angel Hernandez
Angel Hernandez
Chief Strategy Officer
Stavvy
Ryan McGuinness
Ryan McGuinness
Director, Mortgage Servicing Policy, QA & Servicing Remedy Management
Freddie Mac
Andy Trevayne
Andy Trevayne
Assistant Director of Loan and Property Management, Loan Guaranty Service
Department of Veterans Affairs

Webinar FAQs

Five Star Institute educational webinars are presented at no cost to participants.

You only need internet access and good connectivity to stream. We recommend using either Chrome or Firefox for your browser. Audio for the webinar will be streamed via your computer speakers. We encourage you to test your speakers before the event to make sure everything works as it should.

You do not need to download or install any software to participate, and a webcam is not required. 

If you are attending live, once the countdown clock in the waiting room reaches zero, you will be prompted to open Zoom either in your browser or in the application if it's downloaded on your computer. Select your preferred viewing option for Zoom, and you will be transferred to the live broadcast. 

If you viewing an on-demand recording of the webinar, you will open the recording directly in your browser and won't be prompted to open Zoom or any other outside applications after you log in to access.

For technical assistance, please send an email to events@thefivestar.com.

The webinar will be hosted in the Central Time Zone.

You must first sign up for the webinar by clicking the button at the top right of this page. At that time you will be asked to create a password. Once you have finished signing up, simply click on "JOIN WEBINAR" to join the waiting room. Live chat with other attendees will be available while you wait for the webinar to begin.

Yes. A recording of the webinar will be available to view on-demand 2-3 business days after the live online event.

You will be able to submit questions or comments by typing them into the Q&A widget during the event. These questions will be answered as time allows during the Question & Answer session following the presentation.

We welcome your questions. Please email us at events@thefivestar.com.

All feedback and suggestions for webinars may be sent to events@thefivestar.com.

About the Sponsor