Table Talk: Changes to Regulatory Compliance 2022

The CFPB updates to Regulation F, including new model FDCPA forms, took effect on November 30, 2021. While the new rules attempted to provide clear safe harbors for compliance by debt collectors, compliance issues have arisen for the mortgage default industry. Now that many of the COVID restrictions have ended and employees are returning to the office, servicers are beginning to increase audits and reviews including brining back on-site audits. This panel will discuss issues both firms and servicers are facing in complying with the new Regulation F rules, and the increased compliance requirements facing the industry now that many of the moratoriums are over and volumes are increasing.