event agenda
All listed times are in the Central time zone (CT).
Agenda details are subject to change. Check back regularly for updates and speaker additions.
TUESDAY, MARCH 25, 2025
1:00 PM - 6:30 PM | Registration & Hospitality Desk Open The Registration & Hospitality Desk will be located off the lobby to welcome and check you into the conference as you arrive on Tuesday. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:45 PM - 5:00 PM | Servicer Leadership Summit - Invitation Only This private meeting between top servicers and Legal League leadership will focus on discussions around key areas of improvement and collaboration needed to provide meaningful solutions. Invited servicers and Legal League leadership only. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:00 PM - 7:00 PM | Welcome Reception Make the most of this opportunity to forge connections with potential new partners! |
wednesday, march 26, 2025
8:00 AM - 9:00 AM | Registration & Breakfast Stop by the Registration Desk to check in and pick up your badge before heading to breakfast. Maximize your meeting time and invite a colleague to join you! | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 9:10 AM | Welcome Remarks Legal League Advisory Council Chair, Stephen Hladik, and Five Star's Director of Legal League, David J. Mulkay, kick off the Spring Servicer Summit and share an overview of the day. Stephen Hladik, Partner | Hladik, Onorato & Federman, LLP David Mulkay, Director of Legal League | Five Star Institute ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:10 AM - 10:00 AM | General Session #1 So much has changed in Washington, D.C. Explore how regulatory changes are impacting mortgage servicing and what it means for industry stakeholders. From recent Supreme Court decisions to proposed amendments by the Consumer Financial Protection Bureau (CFPB), we'll discuss the implications of these changes on compliance strategies, borrower protections, and the overall financial stability of the residential mortgage sector. Gain insights into navigating the evolving regulatory environment and preparing for potential challenges ahead. Patrick O'Brien, Chief Operations Officer | Stern & Eisenberg Molly Boesel, Sr. Principal Economist | Cotality Alicia Byrd, Sr. Manager of Bankruptcy & Default Operations Oversight | Flagstar Bank Nolan Turner, Managing Director | Carrington Holding Company, LLC ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 10:15 AM | Networking Break
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10:15 AM - 11:05 AM | General Session #2 This panel will explore the latest litigation challenges in foreclosures and bankruptcies, including emerging "standing" issues and the use of federal servicing regulations as defenses. We’ll also examine FCRA and FDCPA claims, with a focus on Pay-to-Play Fee Litigation, allegations of redlining or “kickback schemes,” and inflated or uncollectible fees. Key discussions will cover the evolving role of the CFPB and state regulations in 2025, the impact of Attorneys General, zombie mortgages, post-petition fee notices, and issues arising after the Notice of Final Cure. Stephen Hladik, Partner | Hladik, Onorato & Federman, LLP David Demers, Partner | Cooke Demers, LLC LeAllen Frost, Vice President & Associate General Counsel - Head of Legal Operations | Mr. Cooper Matthew Podmenik, General Counsel & Managing Partner-Southwest | McCarthy Holthus, LLP ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:05 AM - 11:55 AM | General Session #3 Join us for a dynamic discussion on the latest developments and challenges in mortgage servicing. Esteemed representatives from government agencies and government-sponsored enterprises (GSEs) will explore key issues, including delinquencies, loss mitigation strategies, and effective communication among firms, servicers, and investors. Gain valuable insights and practical solutions to navigate the complexities of today’s evolving mortgage servicing landscape. Jane Bond, Managing Partner, SE Litigation | MRLP, LLP Ryan McGuinness, Director, Mortgage Servicing Policy | Freddie Mac Michael Merritt, SVP Head of Default and Customer Care | BOK Financial Jennifer Rogers, Managing Attorney | IDEA Law Group, LLC Ryan Bourgeois, Partner (General Counsel / Compliance Officer) | BDF Law Group ![]() ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 12:30 PM | Lunch & Networking
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12:35 PM - 1:00 PM | Fireside Chat Join us for an exclusive fireside chat with John Abel, Chief Deputy Attorney General of the Bureau of Consumer Protection at the Pennsylvania Attorney General’s Office. With over 25 years of experience, Abel is a recognized leader in consumer protection law and a key figure in major multistate litigation efforts. In this session, Abel will discuss his path to becoming a prominent advocate for consumer rights, offering insights into the pivotal role State Attorneys General play in enforcing consumer protection laws and how they collaborate across state lines to hold businesses accountable. Abel will revisit the landmark National Mortgage Servicer Settlement, detailing how states united to address industry-wide issues—and what such efforts might look like going forward as the CFPB’s role evolves under the current administration. Stephen Hladik, Partner | Hladik, Onorato & Federman, LLP John Abel, Chief Deputy Attorney General | Bureau of Consumer Protection | Public Protection Division ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:00 PM - 2:30 PM | Roundtable Discussions Engage with colleagues at your table during interactive topic-centric discussions led by industry experts. Topics are:
Ryan Bourgeois, Partner (General Counsel / Compliance Officer) | BDF Law Group Kent McPhail, Senior Partner | McPhail Sanchez, LLC Michael Merritt, SVP Head of Default and Customer Care | BOK Financial Christopher Phillips, Senior Managing Attorney, Judicial Division, Partner | Schneiderman & Sherman, PC ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:30 PM - 2:45 PM | Networking Break
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2:45 PM - 3:35 PM | General Session #4 Dive into the latest trends and critical topics impacting today’s mortgage servicing landscape with esteemed representatives from government agencies, government-sponsored enterprises (GSEs), and leading attorneys in the industry. Topics will include delinquencies, loss mitigation strategies, and best practices for effective communication between firms, servicers, and investors. Don’t miss this opportunity to gain valuable insights and actionable solutions to navigate the complexities of the mortgage servicing environment. Reneau Longoria, Managing Member | Doonan, Graves & Longoria LLC Melissa Black, First VP, Default Services | PennyMac Loan Services, LLC Abbey Dreher, Shareholder and Executive Director of Client Experience | Bonial & Associates, PC Candace Russell, VP of Post-Sale Activities, Default Servicing | Carrington Mortgage Services ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:35 PM - 3:40 PM | Closing Remarks
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3:40 PM - 5:00 PM | Happy Hour Round out your Summit experience by joining us for a closing reception. |