Default Servicer Certification - Level II
    - Lenders & Servicers | $400 Add-on Class
    - Employees & Invited Guests of Legal League Members | $50 Add-on Class

The next level of Legal League certification is structured into two vital components. The first portion will cover important regulations, policies, and governmental agencies that impact the work of servicers. The second portion focuses on complex issues that require more specialized knowledge. Topics in this certification include:

• The Real Estate Settlement Procedures Act 
• The Truth in Lending Act
• Fair Debt Collections Practices Act
• Consumer Financial Protection Bureau
• Loss Mitigation
• Natural Disasters
• Estoppel
• Advances/Taxes
• Title Issues

Must pass online assessment after completing coursework with at least 70% to receive digital certification and badge to showcase your new expertise.

Register for class by selecting the add-on during/modifying registration, or register as a standalone option separate from the conference. 

Registration & Hospitality Desk Open 

The Registration & Hospitality Desk will be located off the lobby to welcome and check you into the conference as you arrive on Tuesday. 

Servicer Leadership Roundtable - Invitation Only

This private meeting between top servicers and Legal League leadership will focus on discussions around key areas of improvement and collaboration needed to provide meaningful solutions. 

Invited servicers and Legal League leadership only
 

Welcome Reception 

Make the most of this opportunity to forge connections with potential new partners!

Registration & Breakfast 

Stop by the Registration Desk to check in and pick up your badge before heading to breakfast. Maximize your meeting time and invite a colleague to join you! 

Welcome Remarks

Legal League Advisory Council Chair, Stephen Hladik, and Five Star's Director of Legal League, David J. Mulkay, kick off the Spring Servicer Summit and share an overview of the day.

General Session #1
Market Update - Regulatory Shifts: Navigating the Financial Services Landscape

So much has changed in Washington, D.C. Explore how regulatory changes are impacting mortgage servicing and what it means for industry stakeholders. From recent Supreme Court decisions to proposed amendments by the Consumer Financial Protection Bureau (CFPB), we'll discuss the implications of these changes on compliance strategies, borrower protections, and the overall financial stability of the residential mortgage sector. Gain insights into navigating the evolving regulatory environment and preparing for potential challenges ahead. 

Networking Break 

General Session #2

General Session #3
Navigating Delays: Challenges and Solutions in Default Servicing Delays

Join us for an engaging session on key issues in real property management and the latest legislative updates. Discover the impact of property loss events, including FEMA holds and rising hazard insurance costs driven by climate risks. Learn how recent legislative changes to bankruptcy rules are reshaping the landscape and explore strategies to adapt effectively. We’ll also address the challenges of loss mitigation amid inflation and market fluctuations, sharing best practices to manage delays and achieve optimal outcomes. This session will provide valuable insights and actionable strategies to navigate today’s complex property and regulatory environment.

Lunch & Networking 

Roundtable Discussions

Engage with colleagues at your table during this interactive topic-centric discussions led by industry experts. Topics to be announced.

Networking Break 

General Session #4
Industry Obstacles: Navigating the Evolving Servicing Landscape

Dive into the latest trends and critical topics impacting today’s mortgage servicing landscape with esteemed representatives from government agencies, government-sponsored enterprises (GSEs), and leading attorneys in the industry. Topics will include delinquencies, loss mitigation strategies, and best practices for effective communication between firms, servicers, and investors. Don’t miss this opportunity to gain valuable insights and actionable solutions to navigate the complexities of the mortgage servicing environment. 

Closing Remarks 

Happy Hour

Round out your Summit experience by joining us for a closing reception.