Servicer responsiveness, outreach, and diligence are critical as large volumes of homeowners exit forbearance and attempt to resume their mortgage payment schedules. From loss mitigation options to term extensions and other solutions, how can the industry best assist struggling homeowners?

With many forecasting a heightened regulatory landscape, how do those predictions match up against the realities on the ground? What changes should the industry make to stay ahead of the curve, and how can the industry maintain top-quality service while preparing to assist an influx of delinquent borrowers as forbearance ends?

With the mortgage servicing sector facing challenges both customer-facing and internal, a panel of C-suite industry executives shares insights and best practices for success.