EVENT AGENDA

SERVICING TECH LAB

TUESDAY, SEPTEMBER 21 | 10:00 AM - 12:30 PM

In this session, leaders in mortgage servicing technology gather to discuss key takeaways, areas of innovation, and how to meet the needs of today's and tomorrow's borrowers. Learn about the latest mortgage servicing tech developments, how to integrate cutting-edge solutions with legacy systems, and what the experts expect for the future.

LAB CO-HOSTS

NATIONAL GENERAL LENDER SERVICES
SAGENT
Tuesday, September 21, 2021
10:00 AM - 10:05 AM
OPENING REMARKS
 
Alex McGillis
10:05 AM - 10:20 AM
HEADWINDS AND OPPORTUNITIES: STATE OF THE INDUSTRY

What's ahead for mortgage servicers as the industry emerges from a year of uncertainty and change? Our keynote speaker will share the next steps the industry must take as the nation regains a sense of normalcy and the booming housing market provides opportunities for further growth.

David Sheeler
10:20 AM - 11:20 AM
NECESSITY IS THE MOTHER OF INVENTION: ADVANCES IN TECHNOLOGICAL INNOVATION

What lessons were learned in the aftermath of the global pandemic and what technology solutions worked—where others came up short?

Ravi Singh Yvette Gilmore James Vinci Nick Caruso
11:20 AM - 12:20 PM
THE NEXT GENERATION: BRIDGING THE GAP TO DIGITAL MORTGAGE PROCESSES

With the mortgage needs of homeowners shifting, the servicing industry must rise to the challenge and adapt to the "new consumer." From streamlining processes to improving outreach options, predicting consumers at risk of default, and decreasing turn times, more functions must make the digital leap to accommodate today's tech-savvy consumer demands.

Zach Gulick Joe Vaughan David Doyle David Sheeler
12:20 PM - 12:30 PM
CLOSING REMARKS
 
Alex McGillis